OWNERS

Are you sick of spending your personal time dealing with rents and tenants? Tired of managing all of the maintenance, HOAs and accounting associated with your investment property? Unable to sell a home, but need to move and don’t want to be a landlord?

Provident Property Management is locally owned and operated and is a full-service property management company and Real Estate Brokerage.

We specialize in managing residential properties throughout Warren, Lincoln, St Louis and St Charles Counties. We have a dedicated and friendly staff with years of experience here to serve you. Please call or email Provident Property Management today and put us to work on your behalf.

FAQs

Are you licensed?

Yes, We are a license Real Estate Brokerage

Can you put the money directly into my account?

Yes, We can send funds through your owner portal to your account

Do I get to see the lease or sign it?

All leases are available on your owner portal for you to view at any time. We will handle signing the lease

Do you sell real estate too?

Yes, We commonly help owners buy and sell their investment homes.

When do I get my checks?

We strive to send out owner statements and initiate payments on the 15th of each month. Funds must also have cleared our bank account to be sent.

How is rent collection handled?

Tenants can submit certified funds directly to us or have several electronic options to pay their rent.

How long of a lease do you sign?

Our company standard length is 1 year. Longer term leases need to be requested and approved.

How much security deposit do you charge the tenant?

1 month’s rent minimum and up to 2 month’s which is the state allowed maximum.

What type of properties do you manage?

If it’s a residential unit we manage it. From single family homes up to 100+ apartments.

What type of reports do I get and how often?

You get monthly and end of the year financial statements. You can also ask to have a selection of reports generated by your owner portal.

Who holds the tenant security deposit?

We do

How does maintenance repairs work?

The tenant will put in a repair request in our automated system. If the repair amount is around the owner’s maintenance fund amount Provident will do the work automatically and charge the owner at portfolio payout. Larger repairs may require owner knowledge and funding before work can begin.

What is done about missed rent payments?

Rents are due on the first day of the month and they are considered late after the fifth. More than 98% of our tenants pay their rent by the fifth of the month. While we do offer payment plans as needed, if no plan is set and the rent is not received, we will take the first step in the eviction process, which is to send to the tenant a 3 Day Notice to Pay Rent or Quit. The initiation of this first step in the eviction process is done in-house and there is no additional charge to the owner. If a tenant has not paid by the end of the notice period, we notify the owner and under most circumstance, we advise that we proceed with the eviction process. At that time, the eviction is turned over to a law firm specializing in evictions.